1. Information We Collect

a. Information You Provide

• Contact Information: When you request a demo or contact us, we may collect your name, email address, and phone number.
• Voice Recordings: When you use HeyJulia.ai to record reports, we collect the audio recordings and their transcriptions.
• Account or Project Details: If you create an account (beta), we may store project names, team member names, and associated text reports.

b. Automatically Collected Data

• Usage Information: We may collect technical data such as IP address, browser type, device info, operating system, and usage activity (e.g., timestamps, feature usage).
• Cookies: We use cookies and similar technologies to improve user experience and analyze site performance. You can disable cookies in your browser settings.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Service.
• Generate and deliver transcriptions, summaries, and reports from your voice recordings.
• Respond to inquiries, send demo links, or communicate updates.
• Analyze usage patterns to enhance functionality and reliability.
• Maintain security and prevent misuse or unauthorized access.

3. Data Retention

• Voice Recordings: Stored only as long as necessary to generate summaries or reports, unless you choose to retain them.
• Transcriptions & Reports: Retained for your account history or until you delete them manually.
• Demo Data: Demo submissions (name, phone, email) may be kept for limited marketing follow-up and are deleted upon request.

You can request deletion of your data at any time (see Section 8).

4. Data Security

We use industry-standard security measures to protect your data, including:

• Encryption in transit (HTTPS/TLS).
• Encryption at rest for stored data and recordings.
• Role-based access control for team members.
• Secure hosting with Amazon Web Services (AWS), Retell.ai, and Google, using data centers in the United States.

Despite our efforts, no online platform can guarantee 100% security. You use the Service at your own risk.

5. Sharing of Information

We may share limited data with:

• Service Providers: Cloud storage, analytics, and transcription partners who help us operate the Service. These providers are contractually bound to protect your data.
• Legal Compliance: We may disclose information if required by law or to protect our legal rights and the safety of users.

We never sell or rent your data to advertisers or external companies.

6. Children’s Privacy

HeyJulia.ai is not intended for individuals under 16 years of age. We do not knowingly collect data from minors. If we discover such data, we will delete it promptly.

7. International Data Transfers

Your data may be stored and processed in regions outside your country of residence. We ensure such transfers comply with applicable data protection laws (e.g., GDPR).

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access or download your stored data.
• Request correction or deletion of your information.
• Withdraw consent for data processing.
• Request details about how we use and share your data.

To make a request, contact us at hello@heyjulia.ai.

9. Cookies and Tracking Technologies

We use cookies to:

• Keep you signed in (session cookies).
• Understand traffic and site performance (analytics cookies).

You can disable cookies in your browser, but some features may not function properly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Updates will appear on this page with a revised “Last Updated” date. Continued use of the Service indicates acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: